New Card Management feature puts you in control

We are pleased to announce the debut of Card Management within Internet Banking. Card Management enables you to turn your Visa Debit card ON or OFF. This can be done at your convenience in case the card is lost or stolen, or for any reason you wish to deactivate the card. If you choose to turn your card OFF, please remember that it must be turned back ON to activate for use. For additional information, please click the red "Card Management" link below your name within Internet Banking and select the help button located on the bottom left or feel free to call us at 304-255-5340.

We have had several reports from our customers stating that they were contacted by a company claiming to be Microsoft. Unless you have made prior arrangements, Microsoft will not call you to tell you that you have something wrong with your computer. These calls are most likely a scam to gain remote access to your computer or charge you a fee for looking at your computer. Please be cautious of any calls that request personal information, credit card numbers, or access to your computer. For further information click on the following link: https://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

It has come to our attention that some of our customers have received text messages advising their cards have been deactivated and asking them to call to reactivate. These text messages are not from our bank. This activity is called "Phishing." Phishers hijack brand names of banks, e-retailers and credit card companies to convince recipients to respond by providing financial data such as credit card numbers, account usernames, passwords and social security numbers. Please do not reply to these text messages